No matter what wax pass option you choose, you’ll find with each visit that waxing becomes more and more comfortable with long-term results. If you’re a student - give us a call to discuss if our center offers the European Wax Center Student Discount. The following wax passes are available for purchase at European Wax Center New York - Second Avenue: Pre-Paid Wax Pass® and Unlimited Wax Pass®. Our wax pass packages are designed to offer you savings and flexibility! We know everyone is different, which is why we have different waxing membership options available to fit any need! Choose between flexibility or frequency. We know there’s nothing better than the boost of confidence you get after a wax at European Wax Center New York - Second Avenue! No matter what season it is, maintain your waxing routine with an EWC Wax Pass®. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Waxing isn’t about “treating yourself.” It’s about self-care. BBB Business Profiles are subject to change at any time.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Someone here needs to take accountability. I tried asking for a refund immediately the next day. I just want my pass cancelled so that I can ensure that I won't be sent to collections when I don't pay. I don't even want a refund at this point, I resolved that end with my bank through a dispute. All I want is to have my wax pass cancelled. I don't know what to do anymore if not even corporate can assist me. I was told that the matter would get elevated to upper management and then recieved no more responses after that. I sent multiple emails and most of them went unanswered the ones that received responses were just to tell me that management at that center were in charge of responding to complaints. Since I didn't want to be charged for this the following month and because I was so frustrated by the manager's blatant lack of respect, I followed up with corporate. I left a handwritten note at the front desk urging her to call me and she didn't. I waited throughout all of my lunch break for her to return and she didn't. I even went in person on a day and time I was told she'd be available and she wasn't in. I would ask her employees to leave notes and they would tell me that she chooses what notes to read and what notes she wouldn't. Time and time again I would be told that only the manager can cancel wax passes.
I changed my mind about the wax pass the very next day after running the numbers on my own and called the center every day for over a week. Today is May 1st and I've yet to be able to cancel my wax pass.
EUROPEAN WAX CENTER WAX PASS FULL
I was told that I had 30 days to cancel it for a full refund. The way it works is that I will be charged a sum monthly to make my visits less expensive in the long run. I signed up for a prepaid wax pass on April 8th at this location.
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